Become a Partner
Join HMK’s global B2B network. We put partners at the heart of our business—backed by structured training, technical resources, and responsive after-sales support.
Built for B2B
Exclusive B2B supplier model: commercial terms, lead routing, and clear service SLAs designed for dealers and integrators.
Training that scales
Structured commercial & technical training across the full journey—sales, survey, manufacture, installation, and after-sales.
Resources & tools
Photo-measurement templates, configuration guides, pricing calculators, media kits (photos, videos, brochures) and demo units.
Who is this program for?
Showrooms & home-access specialists.
Residential & light-commercial projects.
Hospitals, clinics, public venues.
Local sales & service in your territory.
Partner onboarding — fast & structured
Company profile, territory, capabilities.
Goals, portfolio fit, compliance.
Commercial terms, sample docs, next steps.
Sales & technical modules; supervised installs available.
Demo unit(s), onboarding stock, marketing launch.
Lead routing enabled; performance reviews.
Commercial & technical training
Sales & Survey
- Needs assessment & solution mapping
- Photo-measurement & site checklists
- Configuration & pricing practice
Installation & Safety
- Best-practice fitting (stairs/floors, no wall damage)
- Curved rail workflow: from survey to fit
- Safety & compliance essentials
After-sales & Diagnostics
- Troubleshooting & error code handling
- Battery care & maintenance routines
- Spare parts & service processes
Training is delivered online and/or on-site. Certification is required before independent installs.
Program tiers
| Tier | Key benefits | Expectations |
|---|---|---|
| Authorized Partner | Starter discount, access to training & docs, technical hotline, co-branded materials, eligibility for demo unit pricing. | Complete certification; maintain basic service capability; quarterly activity report. |
| Silver | Additional commercial terms, priority lead routing, supervised first curved install, marketing development funds (MDF) eligible. | Minimum annual volume; certified installer on staff; local response within SLA. |
| Gold | Top-tier commercial terms, dedicated channel manager, launch support, extended demo kit, co-marketing campaigns. | Higher volume & CSAT targets; periodic audits; advanced training completion. |
Territory availability and tier assignment depend on capability, service coverage and performance. Exclusivity is not implied unless expressly agreed in writing.
Partner resources
Support & SLAs
Technical support
- Dedicated partner hotline (business hours)
- Escalation to engineering for complex cases
- Remote diagnostics guidance
Service expectations
- Initial response target (partner level dependent)
- Spare parts availability & RMA process
- Annual refresher training access
Apply to become an HMK Partner
Tell us about your company, territory and service coverage. We’ll get back with next steps and training options.
Partner FAQ
Do you provide supervised installations?
Yes. During onboarding we can supervise initial installs and certify your team.
Do partners get demo units?
Demo pricing is available at certain tiers. Ask your channel manager.
Is exclusivity available?
Territory exclusivity is not implied. Any exclusivity must be agreed in writing based on capability and performance.
What about after-sales?
Partners provide local service with HMK support, parts access and training refreshers.
Talk to our partnerships team
We’ll walk you through requirements, timelines and resources.
Compliance and documentation vary by region. We provide certificates and insurance proof on request.
